Privacy Policy

At My Store, we prioritize the protection of your personal privacy and the responsible management of your personal data. We are committed to ensuring transparency in how your information is collected, utilized, stored, and safeguarded when you interact with our platform. This policy is designed to explain our data handling practices, providing clear insight into the information we collect, why it’s necessary, and how it helps us deliver our services efficiently. By using our website, creating an account, making purchases, or reaching out for support, you acknowledge that you understand and agree to the practices described in this policy.

To operate smoothly and provide you with quality services, we gather various types of data. This includes personal information such as your name, email, phone number, and billing or shipping addresses. When you make a purchase, we process transaction data like order history, payment status, and any refund information, ensuring accurate order fulfillment. Account-related data such as usernames, passwords, and your preferences help manage your profile and personalize your experience on the platform. Additionally, we collect information about your activity on the website, including pages visited, items browsed, and any interactions with our customer support team. We may also gather technical data through automated tools like cookies, such as your device’s IP address, browser type, and usage patterns, which helps us optimize website performance and improve user experience.

The information we collect may be provided directly by you, for example, when you create an account, place an order, sign up for updates, or contact customer support. We may also gather data automatically as part of the website’s standard operation. Additionally, we may obtain information from trusted third-party partners who help us process payments, manage shipping, prevent fraud, and support other essential services. These third parties play a key role in maintaining the security of transactions and ensuring that our records remain accurate and up to date.

We collect and use your data for legitimate business purposes, such as processing payments, fulfilling orders, arranging deliveries, handling returns, managing customer accounts, and addressing customer inquiries. Your information also helps us personalize your experience by remembering preferences, recommending products, and improving the presentation of content. With your consent, we may use your data to send you service-related messages, account updates, or promotional information. Additionally, personal data helps us enhance security, detect fraud, conduct analytics, and ensure compliance with relevant laws.

In order to offer efficient services, we may share your personal information with selected third-party service providers who carry out specific functions on our behalf. These providers may include payment processors, shipping carriers, hosting services, customer support platforms, and marketing or analytics services. We only share the minimum necessary information for each service and expect these partners to maintain the confidentiality and security of your data. Personal data may also be shared with affiliated companies or in connection with business transactions like mergers, acquisitions, or restructuring. We do not sell personal information, and any data sharing is done in compliance with applicable laws and this privacy policy.

Our website may contain links to third-party websites or services, which operate independently. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies before providing any personal information. Our services are designed for a general audience and are not intended for minors. If we learn that we have inadvertently collected data from a minor, we will take appropriate steps to remove it.

We have implemented reasonable security measures to protect your personal data against unauthorized access, loss, or misuse. However, no online system can be completely secure, and we cannot guarantee absolute protection. Personal data is retained only as long as necessary to fulfill business needs, comply with legal requirements, or resolve disputes. Depending on your jurisdiction, you may have rights to access, modify, delete, or limit the use of your personal information, as well as manage your communication preferences. Requests to exercise these rights may require verification to ensure the protection of your data.

As our services operate internationally, your personal data may be transferred to and processed in other countries. We have put safeguards in place to ensure that your data remains protected during these transfers. This privacy policy may be updated from time to time to reflect changes in our practices, technology, or legal obligations. The most recent version will always be available on our website, and we encourage you to check periodically for updates regarding the handling of your personal data.